Australian Service Centre

All purchases through Sinn Watches Direct are covered by full international warranty and will be serviced through Sinn’s official Australian Service Centre.

For queries about service or warranty please contact us

To request service/warranty on your timepiece please download our Service/Warrany Repair Form by following the link below and save it to your hard disk.

The form is a PDF document which can be filled on-screen using Adobe Acrobat or Adobe Reader.

Please fill out at least all mandantory fields and print the form twice. Please include ONE copy per timepiece and keep a copy for your records.

Download Service/Warranty Repair Form

Dear Customer,

we will be away during the Basel Watch Fair and not be able to receive any deliveries during this time.

In order to avoid your watch to be returned by Post or spend a long time in a depot, please do not send out any items between the 12th March and 27th March 2015!

The last date we can receive and forward repair items will be 13th March, 11am Brisbane time.

Please email us in case of questions, Define Watches, Service Team.